To ensure a beautiful burn experience ensure the wick is trimmed to 5mm in length – this prevents sooting and uneven melt of the wax.
Ensure wick is up right to ensure an even burn.
If the wick bends over slightly – extinguish the flame, re trim to 5mm before relighting. This will also help to keep the wax pool clear from debris.
On the first burn, the candle must be allowed to achieve need a full melt pool across the top of the candle. If the candle is extinguished prior to achieving this, tunnelling may occur. To ensure you achieve a full melt pool, burn your candle for a minimum of 1 hour or until all the wax has melted evenly to the edge.